Impacts and outcomes (part two): Tools to use

In my last post, I talked about some of the trainings and conceptual frameworks that help me to measure the impact of my programs at the Trustees of Reservations. I wanted to expand on the idea of measuring success and highlight some of the tools I have used for various programs and organizations that I have worked with.

These days I start by organizing the items we want to measure into two equally important categories: Organizational Goals and Engagement Impact Goals. Although I did not always explicitly make this distinction, looking back over the engagement activities I’ve worked with at different organizations, I can see that this distinction was more often present than not. Continue reading